All shipping costs are calculated on weight, size and value of your individual order. For all mainland UK deliveries, shipping & handling is automatically calculated by our on-line shopping system. Shipping costs for all other delivery destinations will be automatically quoted by the on-line system, but due to restrictions placed by many carriers regarding size and weight of packages, charges can vary by location. In this case we will contact you prior to dispatch to agree any changes in delivery cost.
Most orders are shipped via Royal Mail, large or packages over 2kg will ship with DPD Local. All orders which total £50 and above before postage will only be shipped along with insurance and a tracking number. Details of postage and or shipping charges are shown at the check out. If you know you are going to be out around the time delivery is expected, we suggest that you arrange delivery to a business or work address. Please note should you wish to arrange an alternative delivery address after we have shipped your order there may be a surcharge.
Delivery Schedule. Orders are usually dispatched within 2-5 working days (Tue - Fri). However, some items which are custom made to your specifications (such as arrows, cables etc.) may take longer, but we will inform you of the expected dispatch date via e-mail.
PLEASE NOTE: Regular Royal Mail services are not time guaranteed and whilst they can normally be expected to arrive within a couple of days, please be aware that Royal Mail state they need up to 15 working days (Mon - Fri) to deliver 1st Class Items. If for any reason your order has not arrived within the expected time, simply send us an e-mail or call us and we will give you the on-line Tracking Number (if appropriate) or chase the order for you.
UK Mainland Delivery Schedule: Once you receive an e-mail stating your order has shipped you should expect the following delivery times:
- First Class Mail - 1-2 days. You will need to allow up to 15 working days (Mon - Fri) under Royal Mails current delivery terms.
- Parcel Carrier - 24-48 hour (Mon - Fri) delivery service for mainland UK, 3-4 working days for most other destinations.
If for any reason your order has not arrived within the expected time, simply drop us an e-mail and we will give you the on-line Tracking Number or chase the order for you.